FAQ

HOW DO I TRACK MY ORDER?
Create a free account on our site and you can access it at any time. You will also receive a tracking number via email once it ships.

HOW MUCH IS SHIPPING?
Shipping is calculated prior to you submitting your payment information once you add items to your cart and proceed to checkout you will find shipping methods to choose from with a price available.

WHAT IF I PLACED AN ORDER WITH THE INCORRECT ADDRESS?
Contact us as soon as you have noticed if the item has already been shipped out you'd have to contact your Postal Service.

HOW DO I RETURN AN ITEM?
Please refer to our return policy.

WHEN WILL MY ORDER SHIP?
Please allow up to 2 business days for your order to process. All items are shipped out on Mondays and Thursdays.

MY ORDER NEVER ARRIVED! WHAT DO I DO?
Your tracking number allows you to track your package to see it movements at all times, be sure to utilize that option. You can also contact us.

DOES EACH ORDER INCUR SALES TAX?
Yes, but only if you're a customer within the state of Illinois.

I RETURNED MY ITEM. WHEN WILL I RECEIVE MY STORE CREDIT?
Within 24 hours of your item being returned to us.